There is a tax that does not appear on any SARS return and never features in your year-end audit — yet for most South African SMBs it is one of the largest costs they carry. It is the cost of manual workflows.
The Brain, the Body, and the Hands
The phrase ‘AI agent’ has become one of the most used, and most misunderstood, terms in business. Ask ten people what one actually is and you will get ten different answers. Most, if pressed, will admit they are not entirely sure.